Here you can find articles related to Administrative Enterprise Applications used at Penn College.
Explains how to set up multi-factor authentication for Blackbaud (Raiser's edge) via an authenticator app. Also supplies a link to Blackbaud's knowledgebase.
Documentation for the IT Service Desk to handle ID Card Suffix issues
Problem: Reports when printed are cutting off the ends of rows and bottom of pages.
Note: With AS400 "Reports" in general, they are set to a predetermined font, number of rows and characters per row for each page, this was based on the old Windows Client Access software. If the following settings still fail to produce suitable printouts, the EAS team should work with the user and new iAccess Java client, to scale the report pages correctly.
iCIMS Feedback Forms using Microsoft Teams
Share and Embed video entries from Kaltura to third party sites, such as the PCT Portal. Steps provided will avoid the return of "No source video was found" error messages during playback.
How to manage Parton Manager users, profiles and Single Sign-on
Troubleshoot TimeClock Plus sign-ins