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Categories (14)
Accounts, Access, & Storage
Here you can find articles related to your network account, accessing campus resources, and file storage.
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Email & Calendar
Here you can find articles related to your Penn College email and calendar account.
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Enterprise Applications
Here you can find articles related to many of the Enterprise Applications used at Penn College.
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Event Support
Penn College uses Virtual EMS (vEMS) for event management. A user guide for vEMS is coming soon ™
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General Items
We've put items that don't fit neatly into one of the other categories here. We've also provided a link for you to ask a question if you can't find your answer elsewhere.
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Network & Wireless
Here you can find articles related to the College's wired and wireless networks.
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Penn College Partners
Public category for third-party partners to access information
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Personal Computing and Classroom Technology
Information pertaining to computers and software.
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Security
Here you can find articles related to Information and Data security, and physical security.
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Telephone, Voicemail, & Fax
Here you can find articles related to phones, voicemail, and fax services.
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Teaching and Learning
Information, how-to's, and resources on the learning management system, web conferencing, personal response systems, assessment software, video capture, and more.
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Madigan Library
Articles concerning Madigan Library services.
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New Student Information
Repository for new student onboarding, informational documentation, and general introductory procedures.
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Internal Department Documentation
Category for non-public departmental documentation
*Financial Operations
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Articles (8)
Can't View Portal Using Edge
This article will assist in fixing the issue with the portal page and the newest update to edge
Change and Convert Default File Format in iOS 11 or Later
This article aims to assist in converting HEIC files on iOS devices to jpg to assist with file submissions or sharing of files.
Dymo Printer Setup for Health Services
Fix Stuck COVID-19 Wallpaper
Brief overview of the process to fix the stuck COVID-19 wallpaper issue, with screen snips.
Maximizing Your Internet Connection
Microsoft Project Pro (Lab Install)
Instructions for installing Microsoft Project Pro via KACE scripts.
Resource Guide - LinkedIn Learning
LinkedIn Learning is the educational counterpart to the professional social networking site, LinkedIn. As a Microsoft company, LinkedIn is committed to providing high-quality content that is accessible by anyone, anywhere, and on any standard device. Topics in LinkedIn Learning are categorized by business, creative, and technology and further divided by subject, software, and learning paths. Once a user has searched for a topic, he/she can then filter the results by type of content, knowledge l
Windows Does Not Detect New Updates
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