 Personal Computing and Classroom Technology

This article will walk you through a major version update to Windows 10 on your PCT desktop computer.

Major version upgrades will be made available at the discretion of ITS, typically once a year..

This article walks through how to fix the error issue with logging into the mypct portal.

The IAM Cloud Drive Mapper app maps various cloud storage locations such as OneDrive and Teams as drives in Windows Explorer for more central and integrated use.

This KB has various basic troubleshooting steps that you can take if you have issues with the app or its mapped drives.

Instructions for installing Cummins Insite as well as activating and transferring the activation keys.
The Komatsu engine uses the same Insite software as Cummins but has its own activation key that unlocks the Komatsu features.

There is apparently an issue with some Dell Latitude laptops (currently the 3510's we just started installing) where the user's microphone volume with the built in mic is unacceptably low while on Team calls.  The built in mic seems to work fine with other video conferencing programs, and using a headset or web cam with its own mic bypasses the issue.  As of now, updated sound drivers do not resolve the issue.  Here is a registry fix for the Latitude 3410's that is working on the 3510's.

Grammarly for Microsoft Word is an add-in that provides writing guidance. Catch typos, missing punctuation, or commonly confused words before they become distracting.

Simple instructions for students with BYOD laptops to be able to connect to an external monitor if desired.

Describes the extent of support Penn College ITS can provide to computers that are owned by the college, but not purchased through ITS.

Initial setup of the Microsoft Teams client.

This article provides an overview of the process deans and department heads should adhere to when pursuing a student laptop requirement for an academic program.

Describes how to gain access to Penn College computer labs remotely using Splashtop

This article explains how to install the TitanSync Software on an endpoint