Can't View Portal Using Edge

Tags portal edge

Overview

This article will walk you through fixing the error encountered when using myPCT and the newest Edge update.

 

Instructions

Step 1.

In an open Edge browser, click More (the three dots) in the top right, go to help, and click on 'About Edge.'

Image highlighting the about edge option in settings.

 

Step 2.

Make sure Edge is up to date.

If it is not, it should start updating automatically when you reach this page. Once the update is done re-launch chrome.

 

Step 3.

In the address bar go to the site 'edge://flags.' This should bring up a settings page.

image showing the URL

 

 

Step 4.

In the search bar at the top of the page search for 'same site'

This should bring up two settings.

 

picture showing where to search same site

 

Step 5.

Set both "SameSite by default cookies" and "Cookies without SameSite must be secure" to "Disabled."

 

picture showing the two options to set to disabled

 

Step 6.

In the bottom right of Edge should be a 'Relaunch' button, click that to save the changed settings.

The error on the portal page should be fixed.

 

 

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Details

Article ID: 118634
Created
Mon 10/19/20 9:25 AM
Modified
Mon 10/19/20 9:28 AM