General Items

We've put items that don't fit neatly into one of the other categories here. We've also provided a link for you to ask a question if you can't find your answer elsewhere.

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Announcements

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News

News from the front page
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Articles (9)

Pinned Article Remote Support with Bomgar

This article details the steps a user must take when a technician initiates a remote support session.

Change the Default PDF Viewer

Fix AppContainer Incompatibility in Protected Mode

Maximizing Internet Resources

Tips on maximizing productivity and Internet speeds while working off-site.

Recover OneDrive Files

Procedure to restore a file that was over written in OneDrive. Restore a file that was deleted from OneDrive

Restore file in Teams or SharePoint Online

Restore a previous version of a file from Teams or SharePoint Online.

Setting up PCT Alerts

PCT Alerts is Penn College's emergency alert system. You can set up this service to receive an email, text message, or phone call when an emergency announcement is made by clicking the PCT Alerts/Omnialert link in the SIS. Closures due to inclement weather are also announced with this service.

What is TeamDynamix?

A helpful guide to give Penn College Students, faculty and Staff an idea of what TeamDynamix is for, what it can do, and why ITS has adopted it as our new IT Service Delivery platform.

Windows 10 Startup Menu Customization

How to pin items to the Windows 10 Start menu and group icons together. Along with some tips on resizing the menu and the icons.