Here you will find definitions for terms commonly referred to throughout the project and institution. Each article will contain additional resources to further your understanding.
Summary of the Configure Phase of Operation Catalyst
Customer relationship management (CRM) is the process of managing interactions with existing as well as past and potential customers.
Data governance is a collection of processes, roles, policies, standards, and metrics that ensure the effective and efficient use of information in enabling an organization to achieve its goals.
Summary of the Define Phase of Operation Catalyst
Summary of the Deploy Phase of Operation Catalyst
Summary of the Design Phase of Operation Catalyst
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology.
Microsoft Azure, commonly referred to as Azure, is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers.
Microsoft Dynamics 365 is a set of interconnected, modular Software-as-a-Service (SaaS) applications and services designed to both transform and enable your core customers, employees, and business activities.
Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights.
Software as a service (or SaaS) is a way of delivering applications over the Internet—as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.
Summary of the Transition Phase of Operation Catalyst