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Single Sign-On (SSO) allows users to authenticate with a single identity and gain access to multiple systems. Many of Penn College's internal systems as well as cloud-based applications are setup with SSO.
Let ITS know that something isn't working as it should.
PCT Alerts is maintained by the College Police, It is a messaging system designed to alert employees and students of situations that may require immediate attention.
Email encryption protects the content of email messages that contain sensitive information (social security numbers, credit card numbers, medical information, etc.) from being read by anyone other than intended recipients. Penn College employees who have a legitimate reason for sending encrypted emails can request access to an email encryption service provided by ITS.
Penn College provides three open computer labs for students to use.
Secure wireless connectivity is available in all buildings throughout main campus and all remote campuses. Wireless access is available for faculty, staff, students, visitors and guests.
EIS is the Web-based component of the AS400, providing easy access to functions such as requesting leave, ordering parking permits, posting grades, viewing class rosters, changing your EIS/AS400 password, subscribing to PCT Alerts, and much more.
Our IBM AS400 computer is one of Penn College's primary resources for administrative computing. Through this system, employees can access the processes and data specific to their job responsibilities. The AS400 is still used for many legacy applications, while other applications have been moved to the web-based Employee Information System (EIS).
Individuals are given an email account to be used for official College communications. Users can request assistance in restoring mailbox items or request an email message trace. If a new network and email account is needed you can request it here.
Departmental email/calendar accounts are created when business processes require an email address to have a shared inbox and/or calendar used by multiple people within a department. Alternatively, an email distribution list may work in place of a departmental email/calendar account.
Self-Service Password Reset (SSPR) is designed to reduce frustration related to forgotten passwords and locked accounts. This feature enables users to reset their password or unlock their account at any time using alternate identification methods.
Multi-factor Authentication (MFA) provides an additional layer of security when logging into Penn College services and applications. In addition to your username and password, you also have to provide an alternate method of authentication.
Request an account to create your own online meetings with Zoom™.
Use this form to an ethernet jack turned on for a device that does not have wireless.
Requests to borrow equipment for a short time.
Requests to borrow equipment for the purposes of working from home in the event of an emergency should NOT be submitted here. Please visit the Emergency Response section of the service catalog instead.
Beginning fall 2024 all Penn College students are required to have a laptop. This form is to provide temporary laptop loans to students whose laptops are temporarily unavailable.
An email distribution list is a group of email recipients that is addressed as a single recipient. Distribution lists are used to send e-mail to groups of people without having to enter each recipient's individual email address.
The Madigan Library has laptop computers available for loan to part-time and full-time faculty and staff. These laptops are available on a "first-come, first-served" basis and must be reserved ahead of time by submitting this form. Please allow 24 hours for processing your request. If you are requesting special software or accessories, please allow 72 hours (or 3 business days) to process your request. You are responsible for reading the attached guidelines and must check the box below indicating you agree to these guidelines before submitting this form
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Request troubleshooting and repair of issues with your personal computer.
Request assistance connecting your smart device to the wireless network, setting up mobile email, or for issues with the Penn College app.