My Recently Visited Services
ITS will install new wired network connections, move existing wired network connections, or disconnect wired network connections that are no longer needed.
Beginning fall 2024 all Penn College students are required to have a laptop. This form is to provide temporary laptop loans to students whose laptops are temporarily unavailable.
PCT Alerts is maintained by the College Police, It is a messaging system designed to alert employees and students of situations that may require immediate attention.
The Madigan Library has laptop computers available for loan to part-time and full-time faculty and staff. These laptops are available on a "first-come, first-served" basis and must be reserved ahead of time by submitting this form. Please allow 24 hours for processing your request. If you are requesting special software or accessories, please allow 72 hours (or 3 business days) to process your request. You are responsible for reading the attached guidelines and must check the box below indicating you agree to these guidelines before submitting this form
*Report a problem with Creative Cloud
*Request Creative Cloud from Penn State
Multi-factor Authentication (MFA) provides an additional layer of security when logging into Penn College services and applications. In addition to your username and password, you also have to provide an alternate method of authentication.
Services relating to www.pct.edu and associated pages
The library has calculators that can be borrowed for use in the library and a limited number that can be borrowed for the semester. You can use this form to request a graphic calculator for the semester. Requests take 24-48 hours to fill and may require approval from your math faculty.
Single Sign-On (SSO) allows users to authenticate with a single identity and gain access to multiple systems. Many of Penn College's internal systems as well as cloud-based applications are setup with SSO.
Secure wireless connectivity is available in all buildings throughout main campus and all remote campuses. Wireless access is available for faculty, staff, students, visitors and guests.
OneDrive is a cloud storage system that is included within your suite of Office 365 services. Each user is allocated 1 TB of storage space in their OneDrive. Users can restore their own files on OneDrive if needed.
If you are planning changes or starting a new project and you need input or feedback from ITS, you can request a consultation with this form.
Information Technology Services provides FTP (File Transfer Protocol) services for students and employees to allow access to their network file storage from off campus. Any FTP client that supports Secure FTP (SFTP) can be used.
The College uses security cameras to monitor public areas to deter personal and property crimes while at the same time respect the expectation of reasonable privacy of the members of the campus community.
Penn College Archives can provide research assistance related to the history of Penn College and its predecessors (Williamsport Area Community College and Williamsport Technical Institute). Requests will be responded to within 3 days; however, depending on how extensive the request is, please understand that some research requires extensive time and, infrequently, some requests cannot be fulfilled.
This is not the place to request a new computer. ITS will reinstall Windows and your applications in order to improve your experience. Periodic refresh can improve performance.
The CBORD Group is a company based out of Itchica, New York who specialize in offering nutrition, food production, privilege control, and commerce services to education, health care, and related markets.
*Link to Apporto
*Report issues with Apporto
*Request new software be added to Apporto
Use this form to an ethernet jack turned on for a device that does not have wireless.