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Multi-factor Authentication (MFA) provides an additional layer of security when logging into Penn College services and applications. In addition to your username and password, you also have to provide an alternate method of authentication.


Penn College provides three open computer labs for students to use.


Penn College subscribes to CloudCover Music for music service. To change the music selection in a particular area, please submit a request.


Single Sign-On (SSO) allows users to authenticate with a single identity and gain access to multiple systems. Many of Penn College's internal systems as well as cloud-based applications are setup with SSO.


The CBORD Group is a company based out of Itchica, New York who specialize in offering nutrition, food production, privilege control, and commerce services to education, health care, and related markets.


Individuals are given an email account to be used for official College communications. Users can request assistance in restoring mailbox items or request an email message trace. If a new network and email account is needed you can request it here.


Request an account to create your own online meetings with Zoom™.


Office 365 is Microsoft's cloud-based version of the Microsoft Office Suite that includes Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, and more. Office 365 gives you the ability to access these productivity tools anywhere you have access to the Internet.


Information Technology Services provides FTP (File Transfer Protocol) services for students and employees to allow access to their network file storage from off campus. Any FTP client that supports Secure FTP (SFTP) can be used.


EIS is the Web-based component of the AS400, providing easy access to functions such as requesting leave, ordering parking permits, posting grades, viewing class rosters, changing your EIS/AS400 password, subscribing to PCT Alerts, and much more.


Faculty and staff may submit a request to have a new fax machine installed, move an existing fax machine, or remove a fax machine from service. Before submitting this request, please check to see if there is a copier near by that already has fax capabilities.


Use this service to request improvements to the 'Teaching & Learning' offerings in TeamDynamix.


A VPN, or Virtual Private Network, allows you to create a secure and encrypted connection to another network over the Internet. VPNs can be used to access College network resources remotely.


Request troubleshooting and repair of issues with your personal computer.


Protecting the College's information and data from unauthorized access or destruction is a high priority for Information Technology Services. ITS provides security training for employees who regularly handle sensitive information.


Our IBM AS400 computer is one of Penn College's primary resources for administrative computing. Through this system, employees can access the processes and data specific to their job responsibilities. The AS400 is still used for many legacy applications, while other applications have been moved to the web-based Employee Information System (EIS).


PCT Accounts are issued to all students and employees. These accounts provide secure access to a wide range of digital services that are essential for academic and administrative functions.


PCT Alerts is maintained by the College Police, It is a messaging system designed to alert employees and students of situations that may require immediate attention.


Departmental email/calendar accounts are created when business processes require an email address to have a shared inbox and/or calendar used by multiple people within a department. Alternatively, an email distribution list may work in place of a departmental email/calendar account.


Services relating to www.pct.edu and associated pages
* Report a Content Update needed on the website
* Request new content or revisions
* Request webpage editing access and/or training


OneDrive is a cloud storage system that is included within your suite of Office 365 services. Each user is allocated 1 TB of storage space in their OneDrive. Users can restore their own files on OneDrive if needed.


If you are planning changes or starting a new project and you need input or feedback from ITS, you can request a consultation with this form.


Self-Service Password Reset (SSPR) is designed to reduce frustration related to forgotten passwords and locked accounts. This feature enables users to reset their password or unlock their account at any time using alternate identification methods.