My Recently Visited Services

Employees are given voicemail capabilities for their desk phones. Voicemail messages will be accessible from your phone as well as your email inbox.


Protecting the College's information and data from unauthorized access or destruction is a high priority for Information Technology Services. ITS provides security training for employees who regularly handle sensitive information.


Request Materials for Off Campus Recruitment events


Multi-factor Authentication (MFA) provides an additional layer of security when logging into Penn College services and applications. In addition to your username and password, you also have to provide an alternate method of authentication.


*Report a problem with Creative Cloud
*Request Creative Cloud from Penn State


Incidents, changes and services pertaining to firewall maintenance


This is not the place to request a new computer. ITS will reinstall Windows and your applications in order to improve your experience. Periodic refresh can improve performance.


PCT Accounts are issued to all students and employees. These accounts provide secure access to a wide range of digital services that are essential for academic and administrative functions.


Request a general software based clean up for your personal computer. This includes malware & unwanted program removal which may speed up your PC.


*Link to Apporto
*Report issues with Apporto
*Request new software be added to Apporto


This form is used to request course access to named user software and software services. Named user software and software services require the user to login in order to access to resource.


Requests for additional checks to be created


If you are planning changes or starting a new project and you need input or feedback from ITS, you can request a consultation with this form.


Request assistance connecting your smart device to the wireless network, setting up mobile email, or for issues with the Penn College app.


Services relating to www.pct.edu and associated pages


Penn College provides free or reduced tuition for full-time employees only


The CBORD Group is a company based out of Itchica, New York who specialize in offering nutrition, food production, privilege control, and commerce services to education, health care, and related markets.


OneDrive is a cloud storage system that is included within your suite of Office 365 services. Each user is allocated 1 TB of storage space in their OneDrive. Users can restore their own files on OneDrive if needed.


Penn College provides three open computer labs for students to use.


Students please submit work orders here


A VPN, or Virtual Private Network, allows you to create a secure and encrypted connection to another network over the Internet. VPNs can be used to access College network resources remotely.


Request service to create or modify a department, academic school, or committee site, page in the myPCT Portal to share information with all students and/or employees.


Single Sign-On (SSO) allows users to authenticate with a single identity and gain access to multiple systems. Many of Penn College's internal systems as well as cloud-based applications are setup with SSO.


Let ITS know that something isn't working as it should.


The College uses security cameras to monitor public areas to deter personal and property crimes while at the same time respect the expectation of reasonable privacy of the members of the campus community.