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Incidents, changes and services pertaining to firewall maintenance


Secure wireless connectivity is available in all buildings throughout main campus and all remote campuses. Wireless access is available for faculty, staff, students, visitors and guests.


PCT Accounts are issued to all students and employees. These accounts provide secure access to a wide range of digital services that are essential for academic and administrative functions.


Individuals are given an email account to be used for official College communications. Users can request assistance in restoring mailbox items or request an email message trace. If a new network and email account is needed you can request it here.


This form is used to request course access to named user software and software services. Named user software and software services require the user to login in order to access to resource.


The CBORD Group is a company based out of Itchica, New York who specialize in offering nutrition, food production, privilege control, and commerce services to education, health care, and related markets.


Employees are given voicemail capabilities for their desk phones. Voicemail messages will be accessible from your phone as well as your email inbox.


Automated access control for cloud applications based on predefined conditions. This is used to prevent unauthorized access from outside the United States, evaluate and block high-risk sign-ins, and require that devices or applications used to access our cloud resources while off campus are up-to-date with security patches.


Penn College provides free or reduced tuition for full-time employees only


An email distribution list is a group of email recipients that is addressed as a single recipient. Distribution lists are used to send e-mail to groups of people without having to enter each recipient's individual email address.


Use this form to subscribe or unsubscribe CollegeWire e-mail alerts.


If you are planning changes or starting a new project and you need input or feedback from ITS, you can request a consultation with this form.


Beginning fall 2024 all Penn College students are required to have a laptop. This form is to provide temporary laptop loans to students whose laptops are temporarily unavailable.


The College uses security cameras to monitor public areas to deter personal and property crimes while at the same time respect the expectation of reasonable privacy of the members of the campus community.


Services relating to www.pct.edu and associated pages


Our IBM AS400 computer is one of Penn College's primary resources for administrative computing. Through this system, employees can access the processes and data specific to their job responsibilities. The AS400 is still used for many legacy applications, while other applications have been moved to the web-based Employee Information System (EIS).


*Link to Apporto
*Report issues with Apporto
*Request new software be added to Apporto


EIS is the Web-based component of the AS400, providing easy access to functions such as requesting leave, ordering parking permits, posting grades, viewing class rosters, changing your EIS/AS400 password, subscribing to PCT Alerts, and much more.


OneDrive is a cloud storage system that is included within your suite of Office 365 services. Each user is allocated 1 TB of storage space in their OneDrive. Users can restore their own files on OneDrive if needed.


PCT Alerts is maintained by the College Police, It is a messaging system designed to alert employees and students of situations that may require immediate attention.


Self-Service Password Reset (SSPR) is designed to reduce frustration related to forgotten passwords and locked accounts. This feature enables users to reset their password or unlock their account at any time using alternate identification methods.


Anthology FHP (Finance - HR - Payroll) is our Enterprise Resource Planning (ERP) system with functionality for finance, accounting, budget planning, human resource management, payroll, and Employee Self-service.


Request the use of buses from River Valley Transit (RVT).


Penn College Archives can provide research assistance related to the history of Penn College and its predecessors (Williamsport Area Community College and Williamsport Technical Institute). Requests will be responded to within 3 days; however, depending on how extensive the request is, please understand that some research requires extensive time and, infrequently, some requests cannot be fulfilled.