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Administrative PC Refresh/Reimage
  1. Services
  2. Computing & Classroom Technology
  3. Computers and Classroom Technology
This is not the place to request a new computer. ITS will reinstall Windows and your applications in order to improve your experience. Periodic refresh can improve performance.
Adobe Creative Cloud
  1. Services
  2. Computing & Classroom Technology
  3. Computers and Classroom Technology
*Report a problem with Creative Cloud
*Request Creative Cloud from Penn State
Anthology FHP (Finance - HR - Payroll)
  1. Services
  2. Enterprise Applications
  3. Administrative Applications
Anthology FHP (Finance - HR - Payroll) is our Enterprise Resource Planning (ERP) system with functionality for finance, accounting, budget planning, human resource management, payroll, and Employee Self-service.
ARP Information Request
  1. Services
  2. Administrative Services
  3. Assesment, Research & Planning
Submit your request for customized data, survey support, or other informational needs
AS/400 (Green Screen)
  1. Services
  2. Enterprise Applications
  3. Administrative Applications
Our IBM AS400 computer is one of Penn College's primary resources for administrative computing. Through this system, employees can access the processes and data specific to their job responsibilities. The AS400 is still used for many legacy applications, while other applications have been moved to the web-based Employee Information System (EIS).
CBORD
  1. Services
  2. Enterprise Applications
  3. Administrative Applications
The CBORD Group is a company based out of Itchica, New York who specialize in offering nutrition, food production, privilege control, and commerce services to education, health care, and related markets.
Clean Energy Center Help Request
  1. Services
  2. Penn College Partners
The Clean Energy Center has developed a help desk to support students, partners, and the general public who may have questions regarding the Clean Energy Center. This feature is free of charge and requires no account to be created. You can expect to receive a response within one business day. If your question is urgent, we recommend contacting the Clean Energy Center at 570.327.4768.
CollegeWire Alerts
  1. Services
  2. Enterprise Applications
  3. myPCT Portal
Use this form to subscribe or unsubscribe CollegeWire e-mail alerts.
Desk Phones
  1. Services
  2. Telephone, Voicemail, & Fax
All employees are given a VoIP (Voice over IP) desk phone to use when they are hired. Adjunct faculty typically share phones with other adjunct faculty. If you need a new phone, or changes to an existing phone you can request it here.
Desktop Environment
  1. Services
  2. Computing & Classroom Technology
  3. Computers and Classroom Technology
EAS Service Request
  1. Services
  2. Enterprise Applications
  3. Administrative Applications
Request a change or enhancement to any of the following services EIS, SIS, AS/400, SharePoint/MyPCT Portal, MyColleague, Data integrations between systems
Employee Information System (EIS)
  1. Services
  2. Enterprise Applications
  3. Administrative Applications
EIS is the Web-based component of the AS400, providing easy access to functions such as requesting leave, ordering parking permits, posting grades, viewing class rosters, changing your EIS/AS400 password, subscribing to PCT Alerts, and much more.
Fax Services
  1. Services
  2. Telephone, Voicemail, & Fax
Faculty and staff may submit a request to have a new fax machine installed, move an existing fax machine, or remove a fax machine from service. Before submitting this request, please check to see if there is a copier near by that already has fax capabilities.
General Question
  1. Services
  2. General Items
Can't find something, or have a question? Ask it here.
IT Security Training
  1. Services
  2. Security
  3. Information & Data Security
Protecting the College's information and data from unauthorized access or destruction is a high priority for Information Technology Services. ITS provides security training for employees who regularly handle sensitive information.