Overview
This article covers a wide range of frequently asked questions about our print release and quota system, PawPrint. Check the related articles section to see how to setup PawPrint on your personal devices.
FAQs
What is PawPrint?
PawPrint is a "print and release" system which allows you to retreive your printed document from any PawPrint enabled device by swiping your student ID card or by entering your network username and password.
Does PawPrint cost money to use?
Only if you exceed the $50.00 in print credit you are given at the start of the semester. Please note that your print balance does not roll over from the previous semester.
Greyscale prints cost $0.04 per page.
Color prints cost $0.10 per page.
If you run out of credit, you may obtain more via cards purchasable in the Madigan Library. These cards can be redeemed on the PawPrint website and are sold in $3 increments.
Do queued documents expire?
Yes. Documents must be retrieved within 24 hours of being added to the queue. You will receive a notice when your document is about to expire.
How do I see my pending prints, print history, or credit balance?
Detailed information can be found on the PawPrint website.
Where can I retrieve printed documents?
Documents will print once you release them from any PawPrint-enabled printer. Look for the PawPrint logo as seen below to identify PawPrint devices.
How do I release a document I have printed?
You will need to sign in by swiping your ID card or by entering your network username and password. You can find more information on the process by viewing the related article How to Retrieve a Document from the PawPrint Queue.
I have another question not covered here. Who can I contact?
Contact the Information Technology Service Desk by filling out the form located here.