iPhone/iPad - "You cannot access this right now" Turn off iCloud Private relay in Safari

When signing in through the Safari Browser, iCloud Private Relay is turned on to route traffic through a VPN. This article shows how to disable Private Relay on iPhone or iPad.

 

Step 1: Open settings on your device.

iPhone home screen

 

Step 2: Scroll down to the bottom of the page and select Apps. 

Settings app with apps selected

 

Step 3: Scroll down and look for the Safari app. Tap on it.

Safari app shown in the Apps submenu

 

Step 4: Select the Hide IP Address to change the setting.

Safari settings main screen

Step 5: Set the setting to off.

Hide IP Address configuration in Safari

 

Step 6: Select Sign out and sign in with a different account.

If you get the 'You cannot access this right now' message again, follow Step 7.

Error message saying "You cannot access this right now" with Sign out and sign in with a different account selected

 

Step 7 (Follow only if the previous steps did not work): Go back to Safari settings and tap on Clear History and Website Data.

Safari settings main screen

 

Note: This will clear all history on your device and sign out of all accounts.

Step 8: Select All History then tap Clear History

Clear History screen for Safari