iPhone/iPad - "You cannot access this right now" Turn off iCloud Private relay in Safari

With iCloud+ subscription, Students & Staff may have iCloud Private relay on. This routes traffic through a VPN which is blocked on PCT accounts. This article shows how to turn off iCloud Private relay in the Safari app.

When signing in through the Safari Browser, iCloud Private Relay is turned on to route traffic through a VPN. This article shows how to disable Private Relay on iPhone or iPad.

 

Step 1: Open settings on your device.

 

Step 2: Scroll down to the bottom of the page and select Apps. 

 

Step 3: Scroll down and look for the Safari app. Tap on it.

 

Step 4: Select the Hide IP Address to change the setting.

Step 5: Set the setting to off.

 

Step 6: Select Sign out and sign in with a different account.

If you get the 'You cannot access this right now' message again, follow Step 7.

 

Step 7 (Follow only if the previous steps did not work): Go back to Safari settings and tap on Clear History and Website Data.

 

Note: This will clear all history on your device and sign out of all accounts.

Step 8: Select All History then tap Clear History