Recall an Email Message

Note: Recalling a message can take up to two minutes to process and will only be successful if the following conditions are met:

• The recipient uses the Outlook client (not Outlook Web app or the Outlook Mobile app),
• It will not work if the message was sent to someone outside of the College.
• The recipient's mailbox must be open for the recall to succeed. If not it will be processed the next time the recipient opens Outlook
• The message must still be unread and in the recipient's Inbox. Will not work if they preview the message or read it before the recall 
• This will not work if the recipient only uses Outlook Web App or a mobile device to access Email 

In Outlook 2013 / 2016 for windows

1. In Mail, in the Folder Pane, click Sent Items.
2. Double-click the message that you want to recall.
3. On the Message tab, in the Move group, click More Actions, and then click Recall This Message.

4. The following pop-up will appear.

   

5. Select the appropriate options and click OK.