How to View HEIC Files in Windows 10’s Photos App
There are currently two ways to view HEIC/HEIF files on Windows 10.
1) Download The HEVC Video Extensions, there is a $0.99 charge for the extension Click HEVC Extensions to get the extension from the Microsoft Store.
2) Have the user who sent the HEIC/HEIF file to change their file format and resend
Changing the default file format of the camera
Step 1. Go to settings

Step 2. Scroll down to camera and select it

Step 3. Select Formats

Step 4. Select Most compatible. This setting is only on devices running iOS 11 or later.

Please note: It is recommended by apple to continue to save files under the High Efficiency formats. Make sure to revert back to the High Efficiency setting after capturing or converting the photos you need. Doing this will save storage down the line.
Converting photo formats on iPhone
Step 1. Navigate to the Files application by going to the iPhone search bar by swiping to the right and searching files

Step 2. Navigate to on my iPhone under locations

Step 3. Create a new folder by holding down in the open area and clicking new folder. Name the folder accordingly.

Step 4. Navigate back to your photos. Select the photos you want to convert by hitting the select button at the top right of your screen and then tapping on the photos you wish to convert.


Step 5. Once you have your photos selected hit the arrow button below.

Step 6. Select the copy photos button.

Step 7. After you copy the photos then navigate back to your folder that you created earlier and hold down in the open space and select paste.

Step 8. Once the photos are pasted they should be converted to JPEG, PNG or another compatible format. You can now transfer the photos from this folder to other devices.
