Teams Not Transmitting Video

Overview

In Teams, user can see their video feed but others cannot see them.

 

Description

When using a HDMI camera to a Elgato Cam Link 4k converter to USB, a user can see their video feed but others cannot see them. Issue is only with Teams. Cam Link 4K converter works with Zoom. For Teams while using a HDMI camera, a Black Magic ATEM must be used to convert HDMI to USB.

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Details

Article ID: 134020
Created
Wed 6/30/21 4:07 PM
Modified
Thu 7/1/21 7:53 AM