Teams Not Transmitting Video

Summary

When using a HDMI camera to a Elgato Cam Link 4k converter to USB, a user can see their video feed but others cannot see them. Issue is only with Teams.

Body

Overview

In Teams, user can see their video feed but others cannot see them.

 

Description

When using a HDMI camera to a Elgato Cam Link 4k converter to USB, a user can see their video feed but others cannot see them. Issue is only with Teams. Cam Link 4K converter works with Zoom. For Teams while using a HDMI camera, a Black Magic ATEM must be used to convert HDMI to USB.

Details

Details

Article ID: 134020
Created
Wed 6/30/21 4:07 PM
Modified
Thu 7/1/21 7:53 AM