Self-Service Password Reset (SSPR) or Unlock a PCT Account

This Article shows how to perform a Self-Service Password Reset or Unlock a locked account

Step 1: From the PCT sign in screen, click on Can’t access your account or
            navigate to https://passwordreset.microsoftonline.com/

 

Step 2: Select Work or school account

 

Step 3: Type in your PCT email in the email box. After that, type the characters shown in the picture in the box below, then click Next.

 

Step 4:

If you forgot your password, select “I forgot my password”, then click next.

If your account is locked, select “I know my password, but sill can’t sign in”, then click next.

 

Step 5:

You need to verify your account using the authenticator app or phone number depending on the method that was used to sign in to your account. If you do not have any of those methods to verify your account, please contact the IT Service Desk at 570-329-4848.

 

                      Steps to reset password                                                                  Unlocking Account

Step 6:                                                                                                      Step 6:

Passwords must be 12 characters long with Upper &                             Your account is now unlocked.

Lowercase letters, at least 1 Number, and at least 1                               You can use the click here link below to

Special character. It cannot contain your personal                                  sign in to your PCT account.

identifiable information. Click finish after typing in                                   

your password.

Step 7:

Your new password has been set and you can now login to your account.

You can use the click here link below to sign in to your PCT account.